www.madcow.com.au is coming soon!
we are proud to present the new home of www.madcow.com.au

Details for the new domain owner
To remove this page, you will need to either delete or replace the file called "index.php" in your "www" directory.

For your home page to show up it either needs to be named "index.html", "index.htm", “index.aspx”, “index.php” or “index.asp”

setting up your new site

Note: You may wish to bookmark these links before
replacing the contents of this page, or save this page to your computer to refer to later.

If your site is enabled with Microsoft Frontpage, you may use it to replace or edit this page by connecting to this server by using the username and password that was supplied to you in your setup email. Make sure to open the “RootWeb” when you log in.

You may also wish to use other publishing tools to create your website, and in that case you will want to use a FTP client to transfer your web pages onto your web site. Here is a simple and quick guide to getting your website up and running in no time!

1. Create your web site

2. Publish your site

3. Get found on the web

1. Create your web site

There are a variety of ways to create content. The easiest way is to use our spiffy site builder.

There are also a large variety of web content publishing tools such as Macromedia Dreamweaver & Fireworks that are available for sale, as well as many other free publishing tools that you can find on the Internet. Why not try http://www.download.com

Other tools that are helpful include graphical editing tools such as Paintshop Pro and even more dynamic content generators like Flash. You may also wish to edit your contents yourself by using a text editor and learning HTML.

Here are some pointers to learning HTML.

> Web Monkey
> CNET Web Builder
> HTML Goodies
> Yale Web Style Guide
> W3C HTML Homepage

2. Publish your web site

Once you've finished creating your page/site, you'll need to upload it to your web server. Your toolbox includes a tool that allows you to upload your content, but we recommend FTP (File Transfer Protocol) for most sites.

FTP allows a person to transfer files between two computers, generally connected via the Internet. You can either FTP your files via the command line (i.e. DOS), or you can find yourself an FTP client which executes all the commands in a drag-and-drop interface. We would highly recommend the latter to beginners and experts alike. FTP clients make the publishing process simple.

FTP Basics
To FTP, you will need to know the host location , as well as your FTP username & password.

Your host location is: ftp.yoursite.com.au
Your username & password are in your welcome email.

All your web site contents are stored in the “www” folder.

Using an FTP Client
Most FTP clients have the same basic layout, functionality, and price. Choosing one is simply a matter of personal preference.

Some of the more popular clients for Windows-based computers include WS_FTP, CuteFTP, and BulletProof FTP and for Macintosh computers include Fetch, and Interarchy. All these programs come with documentation, and it shouldn't take you long to figure out how to get started. But here are a few basics:

- There will be some kind of "Site Manager" feature which
will store all your FTP locations and their corresponding
login information. Once you enter this info, the client will
automatically log you in.

- There will be three screens. One representing your local
machine, one representing the remote host, and one which
shows the files that are queued for transfer. You will need
to navigate to the correct folders on both your local
machine and the host machine.

- You will then highlight the files you wish to upload on your
local machine, and there should be a button at the top that
queues the files for upload. The upload might execute
immediately, or you might have to hit a "Go" button first.

- That's it! Your files are uploaded! You should now be able
to go to your URL and view the page.

3. Get found on the web!

NOTE: Be sure that you do not submit your site to search engines before you have published your site!

Search Engines & Internet Catalogs
Probably the most common way to publicize your site and generate traffic is to submit it to search engines (i.e. Google) and internet catalogs (i.e. Yahoo!). Each search engine has its own method of submission, so you will need to fo to their home pages to find out more.

Meta Tags
By adding meta tags to your site, you can increase the relevancy of your pages in people's searches. Visit our knowledge base to find out more.

Reciprocal Links
If your page has a theme, seek out pages with similar themes and ask the webmaster to post a link to your site. In exchange, you promise to add a link to their site on yours. This is a great way to get the word out about your site for free.

Look for newsgroups where you think people who would be interested in your site might frequent. Post a message announcing your site and its features. Don't do this too often as it is sometimes considered Spamming (unsolicited advertising).

Web Rings
If there are other pages that are similar to yours, there might be a web ring out there dedicated to your kind of site. Do an internet search for "web ring" and include a keyword related to your site. If you join a web ring, you will need to add a web ring graphic and links to your page.

If you really want to give your site some exposure, you can create a banner ad and find a company that will get your banner put up on numerous pages. The cost generally depends on the amount of impressions (how many times it is seen) or click-throughs (how many times it is actually clicked on).

log in to your toolbox!

If you can see this page, you should have already received your welcome email that provides your password. If you would like us to send your email to you again, please click here to submit a support request

  setting up your email

An important aspect of your online presence is your email.

Your hosting package allows you to set up email boxes under your domain name, such as joe@yourdomain.com and to then collect email from those email boxes using an email program such as outlook express.

It also allows you to view your email in a hotmail-like interface called "web mail" anywhere using an internet browser like the one you’re currently using to view this page.

Step 1 - Set up your email boxes
To set up your email boxes, please log in to your toolbox above. You then click on the “manage my email” button located near the top of the page. You will be guided through the steps to set up an email box.

Step 2 - Set up your email program
To view a tutorial in our knowledge base on setting up your email program, please click here.

Accessing your email
using web mail

To access your web mail directly, go to http://www.madcow.com.au/webmail

The first screen of web mail should be your web mail login page. To log in, you must enter the email address associted with your email box that you set up ion step 1, along with your email box password.
  troubleshooting email

Can’t access your email?
If you can’t log in to access your email, you may have forgotten your password. Unfortunately if you have forgotten your password, there is no way to retrieve it. It can however be easily reset in your toolbox.

I can receive email fine, but
can’t send at all!

If you’re able to receive email, but can’t send, try checking your email settings. There are a couple of reasons this may be happening...

1. You must be authenticated to send email through your mail server. Try checking the box that says “my outgoing server (SMTP) requires authentication”, using the same username & password that you use to send mail. Click here for the tutorial

2. Your ISP (the people that provide you with access to the internet) are blocking you from sending mail.

To easily resolve this, you will need to make sure that the outgoing port number for your SMTP server is set to “2525” instead of the default “25”.

In most email programs, this is under “Advanced settings”.

If you need us to help you with your email, you will need to call us on 1300 727 334 during business hours. If your email is not working, we can't help you without speaking to you on the phone while you are in front of your computer.

  getting more help

You may wish to take advantage of the information contained in our support area.

This area contains all the information you need to set up email addresses (including auto responders, email forwards, spam and virus scanning settings and email troubleshooting).

It also contains information on locating and using cgi scripts, using FTP to upload your site, as well as general tips and tricks that will help you set up your web site.

:: click here for our support area
  Contacting us by phone

If your package contains phone
support, feel free to call us
on 1300 727 334 between the hours of 8am & 6pm Monday to Friday.

Our support staff can then guide you to the correct support tutorial.

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